Legal and Privacy

The full terms of service, privacy policy and data processing agreement are with counsel and will be published on this page. What is already in force is set out below.
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What Is In Force Today

Client confidentiality. Clients are described rather than named in any public material unless they have agreed otherwise in writing. Displaced vendors aren’t named.


Where client data sits. Builds are deployed and maintained inside the client’s own environment, under the client’s own access, logging and retention controls. Reporting sits behind the client’s single sign on.


Encryption. Data is encrypted at rest and in transit.


Certifications. SOC 2 and ISO/IEC 27001:2022. Current certificates are available on request and are supplied as part of any security review.


Responsible AI. Deployments are governed by responsible AI controls and guardrails, including in federally regulated environments.


Competitive comparison. The comparison on our Why Candor page is based on publicly available information about the vendors named, as of the date shown. Product names are trademarks of their owners. Write to us if you believe an entry is out of date.


Contract terms are agreed per client. Ask for the data processing agreement, the security package or the master services agreement and we’ll send the current versions.

What Is In Force Today

Contact requests. The name, company, email and optional details you enter when you ask to talk to us, used to reply and schedule the conversation.


Case study downloads. Your name, business email and company, used to send you the material and follow up on it.


Not sold. We don’t sell the information you give us.


Site Policies

Terms of service and the privacy policy are being finalized by counsel and will be posted here when they are. Until then, write to us for anything you need for a vendor review and we’ll supply it directly.